Terms of use and sale

As of October 2026. The German version is legally binding. This translation is for convenience.

1. Scope and contract partner

These terms govern the purchase and use of the JP Note software (desktop app and phone app) and the sync service (“cloud mailbox”). Your contract partner is Jan-Philipp Reich, JP Note, Spielbrink 5, 44339 Dortmund (“provider”, “we”). Conflicting terms of the user do not apply. Payments are processed by our payment service Stripe. Stripe does not become a party to the purchase contract.

2. Conclusion of contract and activation

• Without an account the software can be used offline free of charge.
• Account and trial: When creating an account or starting a trial, the user agrees to these terms.
• Purchase of Pro: The presentation on our website is not a binding offer. On the purchase page you confirm the immediate activation and are forwarded to Stripe's checkout page. There you can review and correct your details. By clicking “Pay” you place a binding order. The contract is concluded when we accept the order by activating Pro or by sending the purchase confirmation by email, at the latest upon receipt of payment.
• Activation: After receipt of payment, Pro is activated automatically in the account from which you bought. In addition you receive a license code (JPN-XXXX-XXXX-XXXX) by email, which can be entered in the app under Settings → Account → License. A license code can only be active in one account at a time.
• Contract language and text: German or English. We do not store the contract text separately. These terms can be viewed at any time on our website, and you receive the essential contents in the purchase confirmation.

3. Plans, trial and rights of use

• Rights: The software and all related rights remain with the provider. The user receives a simple, personal, non-exclusive and non-transferable right to use it within the chosen plan.
• Free: unlimited in time within the limits shown on the pricing page, without sync.
• Trial: 7 days with all Pro features on up to 3 devices, once per person, 14 days with a valid invitation code. It ends automatically and costs nothing. Afterwards the free limits apply: content above the limits is locked but never deleted, export is always possible, and after a purchase everything is available again immediately. Creating several accounts to get around this limit is not permitted.
• Pro (one-time purchase): perpetual use of the Pro features by one person on up to 3 devices, including up to 2 GB of sync storage. Time-limited license codes (e.g. promotions) end on the stated date. The free plan applies afterwards.
• Companies: separate agreements apply to team and company licenses.
• Referrals and points: If you recommend JP Note with your personal invitation code, you receive points when an invited person buys JP Note (currently 100 points per purchase, at most 50 rewarded purchases within 365 days). There are no points for sign-ups without a purchase, for reviews or for inviting yourself or your own additional accounts. If a purchase is refunded or charged back, the points are deducted again. Points have no monetary value, are not transferable, are not paid out and can only be redeemed in the points shop in the app, for example for colours, papers, check-off effects, profile frames or a voucher for JP Note Pro (see points shop). Anything redeemed stays yours even if points are deducted later. The invitation code may only be shared within your own circle (e.g. via messenger or social networks), not via unsolicited advertising emails, paid ads using our brand name or coupon portals. In case of misuse points may be cancelled. We may change or end the programme with 30 days notice. Points already credited remain usable for at least 12 months.
• Points shop: In the points shop in the app, points can be exchanged for colours and papers for the dock and for a voucher for JP Note Pro. Prices in points are shown in the shop. We check balance and redemption on our server. Redeemed colours and papers stay with the account on all devices, even without Pro. A voucher for JP Note Pro is a code that can be redeemed once in our checkout, it may be given away and is not refunded in money. Points cannot be bought, sold or transferred to other accounts. Anyone who buys JP Note Pro may pick one colour or paper from the points shop once without spending points. A preview is always possible before redeeming. A redemption cannot be undone, unless the voucher could not be created, in which case we credit the points back immediately. We may change the shop offer. Anything already redeemed is not affected.

4. Prices and payment

All prices on the website are final prices. Under the German small business rule (§ 19 UStG) no VAT is charged. Payment is made via Stripe with the payment methods offered on the checkout page (e.g. card, Apple Pay, Google Pay, SEPA direct debit, Klarna). The invoice is sent by email.

4a. Subscription

• Price and term: The JP Note subscription costs €3.49 a month or €29.99 a year and is charged in advance at the start of each period. It renews automatically by the chosen period unless it is cancelled.
• Cancellation: You can cancel at any time to the end of the current period: in the app under Settings → Account & plan → Manage subscription, via the button “Cancel contracts here” on our website or by email. After a yearly subscription has renewed, you can cancel at any time with one month's notice. We then refund the unused full months on a pro rata basis.
• Scope: The subscription includes all Pro features plus the extras listed on the pricing page (e.g. up to 10 devices, more storage, more shared notes and links, longer history, daily cloud backup). When it ends, an existing Pro licence applies again, otherwise the free plan. Data is not deleted.
• Payment problems: If a payment fails, Stripe tries again. The subscription keeps running for up to 10 days after the end of the period. After that it ends.
• Points: From the second payment, the account receives 50 points per paid month (yearly: 600 points per renewal). In the points shop, 600 points can be exchanged for one month of subscription: with a running subscription by moving the next payment back by one month, otherwise as 30 days of subscription that end automatically.
• Price changes: We announce price changes at least 6 weeks before the next renewal by email. You can cancel until then. The new price applies only from the next period.

5. Delivery

Delivery is digital only: download of the software and activation of Pro immediately after receipt of payment (with SEPA direct debit, after the payment has been confirmed). There are no shipping costs.

6. System requirements and offline use

• Desktop: Windows 10 or 11 (64-bit, x64), macOS 12 or later (Intel and Apple silicon), Linux x64 or ARM64 (AppImage or .deb), ChromeOS with the Linux environment.
• Phone app: current version of Chrome, Edge, Firefox or Safari. Push reminders on iPhone require iOS 16.4 or later and the app added to the home screen.
• Internet: Basic use works offline. A connection is needed for registration, sign-in, updates, sync and license checks. Pro features need a connection at least every 7 days. Otherwise they pause until the app was online again. No data is lost.

We recommend checking compatibility with your devices during the free trial before buying Pro.

7. Cloud mailbox, fair use and account

• Encryption: Sync requires password protection. Notes are encrypted on the device and only stored end-to-end encrypted. We have no access and cannot restore data without the password or recovery key.
• Availability: We operate the service with due care but cannot guarantee uninterrupted availability. Should the service be discontinued, we will announce this at least 12 months in advance. The app keeps working locally and data can be exported at any time.
• Fair use: The service must not be impaired by automated scripts, deliberate overload or misuse. Statutory damage claims remain reserved.
• Suspension: In case of misuse (e.g. sharing illegal content) or serious violations of these terms we may suspend the account temporarily or permanently. We will inform the user.
• Deleting the account: possible at any time in the app. All data in the cloud mailbox is deleted. Data on the devices remains.
• Sharing (beta): The user is responsible for shared content. Beta features may still contain bugs. Sharing notes with other people is intended for private use (e.g. family, friends, flatmates). Shared use within companies, public authorities, practices or other organisations, or with customers, requires a company license (section 3).

8. Right of withdrawal

Consumers have a statutory right of withdrawal. Details in the withdrawal information. You can declare the withdrawal at any time via the “Withdraw from contract” function. For digital content not supplied on a physical medium, the right expires early (§ 356(5) BGB) once performance has begun, if the user has expressly agreed to this and acknowledged that they thereby lose their right of withdrawal. We confirm this consent in the purchase confirmation. Refunds beyond the statutory right are at our discretion.

9. Warranty, updates and liability

• Warranty: The statutory provisions for digital products apply (§§ 327 et seq. BGB).
• Updates: We provide the updates required to keep the software in conformity and secure (§ 327f BGB). We may change features for a valid reason (e.g. further development, security) without additional cost to the user, within the limits of § 327r BGB.
• Liability: We are liable without limitation for intent and gross negligence, for injury to life, body or health and under the Product Liability Act. For slight negligence only for breach of essential contractual obligations, limited to the typical, foreseeable damage. For data loss only to the extent that would have occurred with regular backups (e.g. export).

10. Changes to these terms

We announce changes at least 6 weeks in advance by email or in the app. If the user does not object before they take effect, the changes apply. We point this out in the announcement. Rights already acquired under a purchased license are not restricted.

11. Final provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection rules of the user's country of residence remain unaffected. Place of jurisdiction for disputes with merchants or legal entities under public law is Dortmund. Should a provision be invalid, the remaining provisions remain valid.